Returns & Exchanges
At the Chase Elliott Store, we want to ensure you are fully satisfied with your official fan gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed merchandise.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange and print your prepaid shipping label.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and a copy of your packing slip is included inside the box.
Ship It Back
Drop off your package at any authorized carrier location using the provided label; we will track the shipment as it heads back to our distribution center.
Receive Your Refund
Once our team inspects the returned gear, your refund will be processed to your original payment method, or your new exchange items will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing